Institute of Information Theories and Applications FOI ITHEA
In the presented work the problem of management business-processes with changeable structure is
considered and situational based approach to its decision is offered. The approach is based on situational model
of management business-process according to which process is represented as a set of situations. The script
defining necessary actions is connected with each situation. Management of process is carried out by means of
the rules formalizing functional requirements to processes.