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Book 4 Advanced Studies in Software and Knowledge Engineering >

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Title: Knowledge Construction Technology through Hypermedia-Based Intelligent Conversational Channel
Authors: Mustapha, Syed
Keywords: Knowledge Building
Community Channel
Community Learning
Virtual Agents
Collaborative Learning
Issue Date: 2008
Publisher: Institute of Information Theories and Applications FOI ITHEA
Abstract: There have been multifarious approaches in building expert knowledge in medical or engineering field through expert system, case-based reasoning, model-based reasoning and also a large-scale knowledge-based system. The intriguing factors with these approaches are mainly the choices of reasoning mechanism, ontology, knowledge representation, elicitation and modeling. In our study, we argue that the knowledge construction through hypermedia-based community channel is an effective approach in constructing expert’s knowledge. We define that the knowledge can be represented as in the simplest form such as stories to the most complex ones such as on-the-job type of experiences. The current approaches of encoding experiences require expert’s knowledge to be acquired and represented in rules, cases or causal model. We differentiate the two types of knowledge which are the content knowledge and socially-derivable knowledge. The latter is described as knowledge that is earned through social interaction. Intelligent Conversational Channel is the system that supports the building and sharing on this type of knowledge.
ISSN: 1313-0455
Appears in Collections:Book 4 Advanced Studies in Software and Knowledge Engineering

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