Institute of Information Theories and Applications FOI ITHEA
Abstract:
An expert system (ES) is a class of computer programs developed by researchers in artificial
intelligence. In essence, they are programs made up of a set of rules that analyze information about a specific
class of problems, as well as provide analysis of the problems, and, depending upon their design, recommend a
course of user action in order to implement corrections. ES are computerized tools designed to enhance the
quality and availability of knowledge required by decision makers in a wide range of industries. Decision-making
is important for the financial institutions involved due to the high level of risk associated with wrong decisions. The
process of making decision is complex and unstructured. The existing models for decision-making do not capture
the learned knowledge well enough. In this study, we analyze the beneficial aspects of using ES for decision-
making process.
